Introduction
Px bet respects the privacy of every person who visits or uses our platform. This Privacy Policy sets out how we collect, use, store, protect, and sometimes share your personal information when you interact with any part of pxbet.best, including its sports betting, football markets, PBA betting, virtual sports, Color Game, VIP Club, and Refer a Friend sections.
By registering an account or continuing to use the px bet platform, you confirm that you have read this policy and understand how your data is handled. If you disagree with any part of this policy, please do not create an account or continue using the service.
Px bet operates for members in the Philippines and applies data handling practices consistent with applicable Philippine data protection principles. Where the law requires consent, we will ask for it clearly before processing that data.
Short version
Px bet collects the minimum personal information needed to run a secure, verifiable account for each member. We do not sell your data to unrelated third parties, and we do not use it for purposes beyond running and improving the px bet platform.
What Information We Collect
Px bet collects personal information in several ways: directly when you register or transact, automatically through your device and browser, and occasionally from third-party verification or payment partners. The categories below describe what we may hold about you as a member.
| Category | Examples | When collected |
|---|---|---|
| Identity data | Full legal name, date of birth, gender, government ID number | Registration and verification |
| Contact data | Mobile number, email address, home address | Registration and account updates |
| Financial data | GCash / Maya account reference, bank account name and number, card last four digits | Deposit and withdrawal requests |
| Verification documents | Government-issued ID images, selfie or liveness check results | Identity and age verification |
| Transactional data | Deposit amounts, withdrawal requests, bet history, bonus activity | Ongoing platform use |
| Technical data | IP address, device type, browser, operating system, session duration | Every site visit |
| Communications | Support messages, survey responses, feedback submissions | When you contact px bet |
Information we do not collect
Px bet does not knowingly collect biometric data beyond what is necessary for liveness checks during identity verification, nor do we collect sensitive health information, political opinions, religious beliefs, or racial and ethnic origin data. If any such data is shared incidentally through a support message, it will not be stored or processed beyond resolving the specific query.
Why We Use Your Information
Every piece of personal information collected by px bet has a specific purpose. We do not collect data out of habit or store it indefinitely without a defined reason. The main purposes are:
- Account creation and management: To register you as a px bet member, verify your identity and age, and maintain your account profile securely.
- Payment processing: To process deposits and withdrawal requests in Philippine Peso through your chosen payment method, and to confirm that funds belong to the verified account holder.
- Platform operation: To display correct balances, record bet history, process bonus eligibility, manage referral tracking, and maintain VIP programme records.
- Security and fraud prevention: To detect and investigate suspicious activity, unauthorised access attempts, duplicate registrations, and potential money laundering or fraud patterns.
- Legal and regulatory compliance: To satisfy obligations under applicable Philippine law, respond to lawful requests from government agencies, and keep records required by relevant regulations.
- Member communications: To send important account notifications, transaction confirmations, and updates to these policies. Marketing communications, if any, will only be sent where you have provided consent and may be withdrawn at any time.
- Platform improvement: To analyse aggregated usage patterns that help px bet improve navigation, game availability, and overall member experience. This analysis uses anonymised or pseudonymised data wherever possible.
Legal Basis for Processing
Px bet processes personal information on one or more of the following legal grounds:
- Contract performance: Processing necessary to fulfil the member agreement, including account operations, payments, and bet settlement.
- Legal obligation: Processing required to comply with applicable Philippine laws, anti-money laundering obligations, and regulatory requirements.
- Legitimate interest: Processing for fraud prevention, platform security, and internal analytics, where those interests do not override your rights and freedoms.
- Consent: Where processing requires consent, such as certain marketing communications, px bet will ask explicitly and allow consent to be withdrawn at any time without affecting your account.
How Long We Keep Your Information
Px bet retains personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. General retention guidelines are:
- Active accounts: Data is retained for the full duration of membership plus a post-closure period of at least five years to meet regulatory and legal obligations.
- Transaction and financial records: Kept for a minimum of five years following the transaction, in line with applicable financial record-keeping requirements.
- Identity verification documents: Retained for a minimum of five years after account closure or the last verification event, whichever is later.
- Support communications: Kept for a reasonable period to allow follow-up on unresolved issues and for quality improvement purposes.
- Technical and session logs: Generally retained for 12 months unless a longer period is required for a security investigation.
When data is no longer needed and no legal obligation requires its retention, px bet deletes or anonymises it in a secure manner.
How We Protect Your Information
Px bet uses technical, organisational, and procedural safeguards to protect the personal information of members against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using industry-standard protocols between your device and px bet servers.
- Restricted internal access to personal data based on job function and the minimum access required to perform a given task.
- Regular review of access permissions and security policies as the platform develops.
- Secure storage practices for identity documents and financial records.
- Monitoring for unusual account activity, login anomalies, and potential security incidents.
Your part in account security
Px bet can only protect data on our side of the system. Members are responsible for keeping login credentials private, not sharing one-time verification codes, using strong passwords, and logging out of shared devices after each session.
Cookies and Similar Technologies
Px bet uses cookies and similar technologies to make the platform work correctly and to understand how members navigate the site. Cookies are small text files stored on your device when you visit a website.
Strictly necessary cookies
These are required for the px bet platform to function. They maintain session state, keep you logged in during an active session, and support security checks. They cannot be disabled without breaking core site functionality.
Functional cookies
These remember your preferences, such as language settings or previously selected betting sections, so you do not need to re-configure them on each visit.
Analytics cookies
Px bet may use anonymised analytics to understand page performance, popular features, and navigation patterns. This data does not identify individual members and is used solely to improve the platform experience.
Managing cookies
You can control cookies through your browser settings. Disabling all cookies may affect how parts of the px bet platform function, particularly login and session management features. Consult your browser's help documentation for instructions on cookie management.
Your Privacy Rights
As a px bet member based in the Philippines, you have the following rights with respect to your personal information. To exercise any of these rights, contact us at support@pxbet.best with your registered account name and a clear description of your request.
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Right to access
Request a copy of the personal information px bet holds about you, along with an explanation of how it is used and with whom it is shared.
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Right to correction
Ask px bet to correct inaccurate or incomplete personal information held in your account. Corrections affecting identity may require supporting documentation.
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Right to erasure
Request deletion of your personal information where it is no longer needed for the original purpose and no legal obligation requires its retention. Note that regulatory record-keeping requirements may limit this right in certain cases.
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Right to object
Object to certain types of processing, such as direct marketing, where px bet is relying on legitimate interest as the legal basis.
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Right to data portability
Where technically feasible, request a copy of the personal data you provided to px bet in a structured, commonly used format so it can be transferred to another platform.
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Right to withdraw consent
Where processing is based on your consent, such as receiving marketing emails, you may withdraw that consent at any time without affecting any processing already carried out on that basis.
Px bet will respond to all verifiable data rights requests within a reasonable period. We may need to confirm your identity before acting on a request to protect against fraudulent claims from third parties.
Minors
Px bet is strictly for persons aged 21 and above. We do not knowingly collect, store, or process personal information from anyone under the age of 21. If we discover that a person under 21 has created an account or provided personal information, that account will be closed and all associated data will be deleted in a secure manner.
If you believe that a minor has registered at px bet, please notify us immediately at support@pxbet.best. We take age verification seriously and carry out identity checks to prevent under-age access.
Changes to This Privacy Policy
Px bet may update this Privacy Policy from time to time to reflect changes in the platform, payment options, applicable law, or data handling practices. The updated version will be published at pxbet.best/privacy-policy with a revised effective date at the top of the document.
For material changes that significantly affect how your personal information is used, px bet will make reasonable efforts to notify registered members through the email address on their account. Continued use of the px bet platform after a policy update has been posted constitutes your acceptance of the revised terms.
We encourage you to review this page periodically so you are always aware of the current practices governing your personal information.
Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise a data right, or are concerned about how your personal information has been handled, please contact the px bet support team:
- Email: support@pxbet.best
- Platform: pxbet.best
- Subject line for data requests: Privacy Request – [Your Registered Email]
Please include your registered account name and a clear description of your question or request so the team can assist you efficiently. Px bet will acknowledge your message and aim to respond within a reasonable period.
